SunQ Insurance

***Winner of Ausure’s Jim McIlveen Award of Excellence ***

At Sun Q Insurance we understand that professional customer service is not just a new marketing catch phrase, it’s how we’ve done business for the past 29 years.

We are a locally owned and operated business offering the opportunity of protection through a range of well known insurance providers.

Why is Sun Q Insurance Different?

• We invest time to understand you, and accurately determine your insurance needs for the correct insurance program.

Sun Q Insurance Winner of Ausure’s 2017 Jim McIlveen Award of Excellence

• We work with you to design an insurance program because no two clients are the same.

• We will assist you to determine which option will best suit you, taking into account the scope of coverage, pricing & your insurance history.

• For many people, completing tedious paperwork is an unpleasant chore. We ensure this task is kept to an absolute minimum so you can concentrate on running your personal and business affairs.

 Phone us today on 07 4124 4744
3/65 Main Street Pialba 4655 Qld







Services we offer


General Insurance:

Business Insurance, Personal Insurance, Car Insurance, Home & Contents, Boat Insurance, Caravan/Motor home & Trailer,

Referral Services offered

Personal Insurance:

Life Insurance, TPD, Trauma, Income Protection, Business Expenses

Superannuation, Key Man, and Partnership Insurance




Our Staff

Derek Rugg

Derek has been involved in the insurance industry for over twenty five years.

Previously owning his own insurance broking business in New Zealand he has also worked in Management for Royal & Sunalliance Life, now known as Asteron Life.

He holds a Diploma in General Insurance and a Diploma Of Financial Services: Financial Planning

He has a strong knowledge in the Insurance industry both locally and globally and excels at finding the right solution no mater how hard the job..


 Jane Rugg

Jane has worked in the insurance industry for over 7 years in New Zealand before joining Sun Q Insurance in 2009.

Jane enjoys assisting clients by providing prompt and thorough service and believes the client has peace of mind knowing their insurance needs have been well catered for.

Jane holds a Diploma in General Insurance: Insurance Broking.

She is highly qualified in customer service and her knowledge of home and motor insurance is second to none.


Vicki Kelly

Vicki has been in the Insurance Broking industry for over twenty years and brings a wealth of experience.

She holds an Diploma in General Insurance and a member of NIBA has QPIB status.

Vicki enjoys assisting clients by providing peace of mind knowing their insurance needs are tailored to their personal circumstances and can advise you with all aspects of commercial and domestic insurance.


Emma Tickner

Emma has come from the Accountancy industry with a good level of service and understands our customer experience.

She is developing her skills and technical knowledge, while working towards her Tier One in Insurance Broking qualification.


Amy Smith

Amy has 16 years experience in the banking and finance industry, and 5 years experience in our local real estate market.

Amy is passionate about delivering prompt and reliable service to our clients, to ensure they are confident that their assets are adequately protected.

At Sun Q Insurance, Amy is qualified with her Tier One in Insurance Broking and is working towards her Diploma of Insurance.


Kylie Edwards

Kylie has over 25 years’ experience in banking and finance, including general insurance and personal lending, with more than 20 years living and working in Hervey Bay.

Kylie holds a strong belief in the value of local community, and is committed to providing a personalised, comprehensive service tailored to suit her clients individual needs.

Kylie is passionate about offering an enhanced level of service excellence.  She is Qualified with her Tier one in Insurance Broking and is working to achieve her Diploma of Insurance to ensure her valued clients are up to date with the latest innovations within the insurance industry.



Any advice that may have been given is general advice only. Please be aware that we have not taken into consideration your needs, objectives or financial requirements. Before deciding to purchase a financial product, you should consider the appropriate Product Disclosure Statement to ensure the product is suitable for your needs.Ausure FSG V13

Corporate Authorised Representative A Corporate Authorised Representative (CAR) is the company that is appointed by Ausure to provide financial product, your CAR is; CAR Details Name:   FAB (Qld) Pty Ltd ATF D & J Rugg Trust t/as Sun Q Insurance & Finance Authorised Representative No:   300490 ABN:   80949188284 Address Details:   P O Box 366,  Hervey Bay,  QLD,  4655 Australia